• Field Service Technician

    Job Locations US-OK-Oklahoma City
    Job ID 2018-1200
  • Overview

    Summary: Diagnose engine and transmission problems and repair accordingly in a timely and professional manner.

    Responsibilities

    Essential Duties and Responsibilities include the following. Any one position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.

     

    • Inspect defective equipment and diagnoses malfunctions, using test instruments, such as motor analyzers, chassis charts, and pressure gauges.
    • Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications.
    • Inspect, repair, and maintain automotive and mechanical equipment and machinery, such as pumps and compressors.
    • Fix, service, align, set up, adjust, and test machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical principles.
    • Disassemble and overhaul internal combustion engines, pumps, generators, transmissions, clutches, and rear ends.
    • Make precisely coordinated movements using one’s own hands and arms in handling, installing, forming, positioning, and moving materials, or to grasp, manipulate, or assemble very small objects.
    • Recondition and replace parts, pistons, bearings, gears, and valves.
    • Read job orders and observe and listen to operating equipment to ensure conformance to specifications or to determine malfunctions.
    • Read, interpret, and comprehend service manuals in order to remain up to date on engineering changes.
    • Observe, receive, and otherwise obtain information from all relevant sources.
    • Combine, evaluate, and reason with information and data to make decisions and solve problems.
    • Maintain a strong, personal commitment to the safety culture.
    • All other duties as assigned.

    Competencies                                              

     

    To perform the job successfully, an individual should demonstrate the following competencies:

     

    • Demonstrates quality work through accuracy, thoroughness and attention to detail.
    • Exhibits efficiency in problem solving by identifying and resolving problems in a timely manner to meet established customer deadlines.
    • Strives to continuously build knowledge and skills and share expertise with others.
    • Commitment to a standard of excellence in customer service.
    • Shows adaptability by effectively responding to frequent change, delays, or unexpected events.
    • Exhibits superior dependability by consistently arriving to work on time and as scheduled.
    • Contributes to building a positive team environment through commitment, respect and communication.
    • Demonstrates professionalism by acting with integrity, high moral standards and personal accountability.
    • Shows organizational support by consistently following policy and procedures.

    Qualifications

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.                      

     

    • High school diploma/general education degree (GED) or equivalent combination of education and experience.
    • A minimum of 2 (two) years of experience in troubleshooting and repair of mechanical equipment and the proper use of shop service tools and equipment is required.
    • Prefer the following training/knowledge: Series 53, 71, 92 and 149 Training; Series 60 Training on Highway; Failure Analysis Training; Series 2000 & 4000 Engine Training; DDEC II, III and IV Electronic; Systems Training; Allison Transmission Experience; Mercedes 900/4000 Experience
    • Purchase and/or possess basic shop tools, reliable transportation and current state issued driver license.

     

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    • Ability to frequently lift up to 50 lbs.  Able to lift 65 lbs. from floor to shoulder level occasionally.
    • Ability to frequently exert the pound force limits for push/pull 50lb f (no wheels) or 100lb f (wheels).
    • Requires frequent bending, stooping, kneeling, crouching, crawling, climbing, balancing, lifting, carrying, and reaching or handling with arms, hands and fingers. 
    • Requires crawling and working in narrow spaces.
    • Requires frequent repetitive movements, i.e. hammering, turning wrenches, screwdrivers and impact tools.
    • Manual dexterity sufficient to work with fingers.
    • Normal vision with or without corrective lenses.
    • Exposed to cold, heat, noise mechanical/electrical fume or odor.
    • Will be required on occasion to work more than 8 hours on one shift.
    • Will be required to work at a minimum height of four feet off of the ground.
    • Ability to operate overhead cranes, mobile equipment and motor vehicles as required.

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